Studiminds Reception · Restaurants and hospitality

Take every booking in one place, without losing any.

It's eight on a Saturday night. WhatsApp has four unopened messages, Instagram has two, and the phone rang while nobody could pick up. Whoever is working the floor has no hands free to reply, and the booking ends up at the restaurant next door.

See pricing See how it works

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Riverside Tavern

typing…

Hi, do you still have a table for 2 tonight?

This is how your customer books. No app, nothing to install.

Where requests come from

Your customers already message you everywhere.

Receiving requests was never the problem. Having them scattered across different places, with nobody looking at the whole picture and no idea which went unanswered, is.

The customer writes where they already do

Instagram

Facebook

→

with nobody copying anything by hand

Your team only looks in one place

One inbox

requests received today, none unanswered

Real bookings, not a list of messages

Organised by service and real capacity.

Every request that comes in becomes a booking with a time, a party size and a confirmed service, within the capacity your room actually has. When a service fills up, it stops accepting. Nobody turns up at the door for a table that no longer exists.

✓ Services and capacity set by you, service by service
✓ No overbooking: the system knows the room's capacity
✓ Time and party size confirmed with the customer
✓ The whole team sees the same list, kept current
✓ Full history for every customer, on every channel

Studiminds Reception dashboard showing a restaurant's bookings and conversations organised by service

See both sides

The customer writes. The booking appears on its own in your dashboard.

This isn't a chatbot returning text. It's a real booking, with time, party size and service, landing in your dashboard while the customer is still typing on WhatsApp.

What your customer sees

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Riverside Tavern

online

What you see, in real time

Bookings today0

Handled by the bot0

Occupancy · Dinner0 / 40

Who it's for

Built for businesses that live on full tables.

If you take requests by message and your team is on their feet working, this problem is yours.

Restaurants

Where dinner service is decided at the pass and nobody has time to hop between apps confirming tables.

Hotels

Requests that arrive at any hour, many outside reception hours, that can't wait until the next morning.

Short-stay rentals

For anyone running it alone or with a small team, who can't be glued to a phone all day.

How it starts

Working without changing how you work.

There's no new software for the team to learn. Customers keep writing where they already write.

We connect your channels

WhatsApp, Instagram, Facebook and email all start landing in the same dashboard. Your customers notice no difference at all.

You set services and capacity

Tell us how your service runs: opening times, sittings, how many people fit. Bookings then respect that.

The team keeps an eye on it

Bookings show up organised and the usual questions are already answered. The team steps in only when something needs deciding.

Studiminds Reception is a monthly subscription with fixed, published prices. Pick the plan based on the channels you want connected and your booking volume, activate it and start, with no per-booking fees and no surprises at the end of the month.

Frequently asked

What people usually ask us.

No. It handles the repetitive part: taking requests, confirming times, answering the same questions as always. Anything needing judgement still comes to you: a special request, a complaint, a regular who wants their usual table. The team stops being on the phone so it can be in the room.

In most cases yes. Integration is assessed case by case, because it depends on what your software allows. If a direct connection isn't possible, Reception still works as the place where requests arrive and get organised, and we tell you that upfront, before you commit.

English and Portuguese out of the box, with others added to fit your customer base. For places with heavy tourist traffic, answering in the language the customer wrote in is often the difference between a booking made and a booking lost.

The conversation hands over to the team, with the full history in front of them. Whoever picks it up sees what has been said and doesn't make the customer repeat anything. You can also flag topics that always go straight to a person, skipping the automatic reply.

Usually a few weeks between the first conversation and the system taking bookings. Setup runs in phases without stopping service, so the restaurant keeps working normally while we connect the channels.

It's a monthly subscription with fixed prices, published on the plans and pricing page. Pick your plan based on the channels you want connected and your booking volume, then activate and pay for it without talking to anyone first. There's no per-booking commission.